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Refund Policy

Refund Policy

As our products have not been evaluated by the FDA, we make no claims as to any benefits from our products. If you decide to purchase our products, you do so based upon your own opinions as to any benefits these products may provide. All products carry a 30-day customer satisfaction guarantee. If you are not fully satisfied with your purchase, you may request a full refund of the purchase price, simply contact Customer Service at the phone or email below and provide your case for review. 

Damage Due to Freight or Shipping

All of our products are tested for quality, and all shipments are carefully inspected before leaving our facilities. Upon delivery of your order, please check product carefully to ensure it has not been damaged during shipping. All claims for damaged product must be made with 48 hours of receipt. Please contact us and provide detailed information for any product damaged during shipping within that time. Please include a full description of the damages to the product, along with photos of any physical damage endured.

Customer Service

888-640-2155

info@upstateelevator.com